About Civic Voices

Builders of democratic infrastructure for the digital age

Civic Voices is built on a simple but powerful idea: democracy works best when citizens have a shared space to learn, deliberate and shape decisions together.

Our Doctrine

Civic Voices Agora Model

In ancient Athens, the Agora was a public square where citizens gathered to exchange ideas, debate public issues and participate directly in civic life. Civic Voices reimagines this concept for the digital age. The Agora Model is the canonical framework that defines how we are designed, governed and operated: not as separate entities, but as one integrated civic ecosystem.

Digital Agora

The Platform

The digital public square at the heart of the ecosystem. It creates civic value and legitimacy: lowering barriers to participation, creating continuity beyond physical meetings, generating structured insights and strengthening trust between citizens and institutions.

Explore the Platform

Core Engine

Civic Voices Consulting

The economic and operational backbone. Consulting finances and professionalises the Agora, ensuring financial sustainability, professional rigour, scalability and accountability in delivery for institutions and partners.

See Our Services

Impact Arm

Civic Voices Initiative

The democratic deepening arm. The Initiative expands access and inclusion where market mechanisms alone are insufficient, pilots new participation approaches and ensures Civic Voices remains mission-driven as it scales.

Discover Our Programmes

This structure allows Civic Voices to grow without mission drift and to balance commercial sustainability with democratic integrity.

Guiding Principles

What the Agora Model stands on

Participation before performance

Engagement is meaningful only when citizens are informed and heard.

Infrastructure over events

Democracy requires systems, not one-off forums.

Sustainability enables impact

Financial viability strengthens civic work.

Inclusion is intentional

Access must be designed, not assumed.

Technology serves democracy

Not the other way around.

Trust through transparency

Feedback loops let participants see how their contributions inform decisions.

Leadership

Meet the team

A multidisciplinary team with experience across governance, public participation, civic education, technology and stakeholder engagement.

Ouma Don Collins, Chief Executive Officer of Civic Voices

Co-Founder & Chief Executive Officer

Ouma Don Collins

Visionary founder of Civic Voices, Collins blends experience as a political advisor, grassroots mobiliser and critical creative to make governance inclusive and accountable. He led Kenya's first comprehensive public participation assessment and developed the PPAM™ methodology.

Allan Okoth, Chief Technology Officer of Civic Voices

Co-Founder & Chief Technology Officer

Allan Okoth

Allan is the technical architect behind Civic Voices, designing AI-powered and inclusive platforms that simplify citizen–government engagement. With a track record in mobile, blockchain and cloud innovation, he ensures no voice is left behind in governance.

Daniel Orogo, Programs Director of Civic Voices

Programs Director

Daniel Orogo

Daniel champions political inclusion and youth leadership, shaping governance from Kibera to the continental stage. Recognised by UN-Habitat as a top community leader, he connects ideas and people to turn policy into meaningful public participation.

Governance

Accountability by design

Strategic oversight is provided through a governance structure that separates leadership, implementation and advisory roles, ensuring clarity in decision-making, accountability for outcomes and alignment with our mission and values.

  • Advisory Board: independent expertise in governance, democracy, development practice and institutional leadership
  • Executive leadership: coordination of mission, brand and sustainability across the Initiative and Consulting arms
  • Board-adopted doctrines: including the Agora Model, providing a clear framework for how the organisation functions, grows and safeguards its mission
  • Documented policies: operating models that keep innovation balanced with responsibility
A Civic Voices facilitator presenting during a stakeholder engagement session

Inclusion, Trust & Ethics

Participation is only meaningful when it is inclusive, informed and trusted

Inclusion is designed into the model

We prioritise access for groups often excluded: youth, women, persons with disabilities and communities far from traditional engagement spaces, combining digital participation with physical outreach.

Participation is anchored in civic learning

Effective participation depends on clear, relevant, understandable information. Civic education is a core component of engagement, not an afterthought.

Trust is built through transparency

We communicate clearly how participation works, how input is collected and how it is used, with feedback loops that let participants see their influence on decisions.

Engagement is ethical

Participation is respectful, non-extractive and free from manipulation. Data is handled responsibly under Kenya's Data Protection Act and civic spaces are moderated for constructive dialogue.

Build the Agora with us

Public institutions, civil society, funders, researchers: there is a role for each of you in this ecosystem.