Effective Date: 11/01/2024
Welcome to Civic Voices! This Privacy Policy outlines how Civic Voices ("we," "us," or "our") collects, uses, and safeguards the personal information of users who engage with our platform. We are committed to maintaining the privacy and security of your information while fostering transparency in our practices.
1. Information We Collect:a. User-Provided Information: When you sign up or provide feedback through surveys/policies, we may collect the following demographic details: - Age - Gender - Disability status - Province - District - Cell - Sector - Village - Nationality - Residence - Job Industry - Name - Emailb.
Automatically Collected Information: In addition, we may collect non-personal information such as device information, IP addresses, and usage patterns to enhance the functionality and security of Civic Voices.
2. How We Use Your Information:
a. Demographic Analysis: We use demographic information to understand the diverse perspectives of our users and tailor Civic Voices to better meet their needs.
b. Platform Improvement: User feedback and engagement data assist us in continuously improving the functionality, usability, and relevance of Civic Voices.
c. Anonymity: User names are not shared in survey/policy feedback to ensure anonymity. Individual responses are aggregated and anonymized for analysis.
3. Data Security:
a. We employ robust security measures to protect your personal information from unauthorized access, disclosure, or alteration.
b. Data Encryption: All data transmitted between your device and our servers is encrypted during transit. User data is also encrypted before being stored on the cloud, adding an extra layer of security.
c.Access to personal information is restricted to authorized personnel only.
4. Consent and User Control:
Users explicitly grant consent when sharing demographic details and engaging in surveys/policies.At any time, users can update or delete their account information within the Civic Voices app by selecting "Delete Account" on the main page. The deletion process includes the removal of the following account details: Name, Age, Gender, Disability status, Governance Region (Province, District, Cell, Sector, Village), Nationality, Residence, and Job Industry. However, account information related to past policy/survey responses will be retained and not deleted.Users can as well write Civic Voice at info@civicvoices.app to have their account deleted. Users should attach their respective information like email and name, to facilitate deletion process.
5. Third-Party Services:
Civic Voices may integrate with third-party services for enhanced functionality. Review the privacy policies of these services as they operate independently of Civic Voices.
6. Data Retention:
We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Information Sharing:
a. We do not sell, trade, or rent your personal information to third parties.
b. Aggregated and anonymized data may be shared for research, analysis, or reporting purposes.
8. Changes to Privacy Policy:Updates to this Privacy Policy will be communicated through Civic Voices. Users are encouraged to periodically review the policy.
9. Children's Privacy: Civic Voices is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Contact Information:If you have questions or concerns about our Privacy Policy, please contact us at info@civicvoices.app
By using Civic Voices, you agree to the terms outlined in this Privacy Policy.
This policy is subject to change, and it is your responsibility to stay informed about updates.
Last Updated: 11 - 09 - 2024